Last Updated February 2021
ALGAENERGY, SA, and its subsidiaries, (“AlgaEnergy,” “we”, “our” or “us”) are committed to protecting the information that you share with us, and explaining how we collect, process, and share that information.
Scope and information that this Online Privacy Notice covers
This Online Privacy Notice (this “Privacy Notice”) applies only to Personal Information (defined below) collected on our websites, mobile applications, or cloud-based services and communication platforms with a link to this Privacy Notice (collectively, the “Site”). This Privacy Notice includes information on how we collect, use, share, and otherwise process personal information since this Privacy Notice was posted. References to “Personal Information” in this Privacy Notice means information that identifies or can reasonably identify users of the Site (“you”) personally.
Summary of Key Points
Collection | We generally collect Personal Information that you provide to us. |
Use | We generally use Personal Information to provide you with services from our Site, to communicate with you, and improve our services. Further information about the use of your Personal Information in support of our business activities is available below. |
Sharing | We may share your Personal Information with business partners, external service providers, third party vendors, or as otherwise necessary to support the services we provide you and manage our business. Further information about the use, processing, and disclosure of your Personal Information is available below. |
Security | We employ reasonable and current technical, administrative, and physical safeguards that are designed to prevent unauthorized access or disclosure of Personal Information in our custody or control, and maintain data accuracy. |
International Transfers | AlgaEnergy is based in the Kingdom of Spain, but we have servers and operations throughout the world, including in the United States, Australia, Brazil, Greece, France, Italy, India, Japan, Mexico, and Turkey. If you are located in a jurisdiction outside of the European Union (“EU”), the data protection laws of these countries may not be considered to provide an adequate level of protection under your local data protection laws. If you are a visitor to this Site, and prefer not to have your Personal Information transferred to a non-EU Member State jurisdiction, contact us directly at privacy@algaenergy-intl.com . Further information about the cross-border transfer of your Personal Information is available below. |
Data Retention | Depending on the program or service, we will retain your Personal Information only for the period necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by a law or regulation that applies to us or the data retention for the program or service. |
Children | Persons under the age of 16 are ineligible to use any services on our Site. |
Changes
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We may amend this Privacy Notice at any time. If we make any material change in how we collect, use, disclose, or otherwise process Personal Information, we will prominently post an updated Privacy Notice on our Site. |
Contact Us | If you have questions not answered in this Privacy Notice, you may contact us directly at privacy@algaenergy-intl.com. |
- Personal Information You Provide
For public areas of our Site, we generally collect and process only Personal Information you voluntarily provide to us. We don’t require you to give us Personal Information to access certain public areas of our Site. This is true unless you live in a jurisdiction that defines personal information to include network identifiers like your Internet Protocol addresses. For some secure areas of our Site, such as our Investors page, however, we require you to provide Personal Information, including your login credentials. We also collect your Personal Information on the Site to perform services on our Site, enhance the services we offer you, maintain and improve the Site, to secure you and our Site, comply with legal obligations, and inform you about other services and products that may be available through us, our affiliated companies, and our marketing partners.
If you choose not to provide us with the Personal Information that we legitimately require, we may be unable to provide you with the information or services you have requested. Public areas of our Sites ask for Personal Information from you when you engage in the following activities:
- Register for an account with us;
- Make a purchase on our Site;
- Sign up for newsletters or general information about our programs and services;
- Interact with us directly or through social networks;
- Respond to surveys or submit comments, reviews, or other user-generated content;
- Apply to join our team; and
- Request customer or technical support.
Personal Information may include any or all of the following:
- Name;
- Postal or billing address;
- E-mail address;
- Telephone or mobile number;
- Payment card information;
- Location via IP address;
- Device being used (for our mobile site);
- Previous login history with our Site; and
- Other relevant data, including any information you provide when contacting us.
Even if you do not send us any Personal Information, we may collect certain non-personal information about how you use our Site. This non-personal information cannot reasonably identify you, and is used for statistical purposes.
- Information Collected Through Technology
We may also obtain information in other ways through technology. Some of this information may be linked to you personally. We process this information to help our Sites function correctly, and better understand the needs of our customers.
Device Information. Depending on the permissions you’ve granted and other factors, we may receive information about your location and your mobile device, including a unique identifier for your device. Examples of the device information we collect include:
- Attributes such as the operating system, hardware version, device settings, battery and signal strength, and device identifiers.
- Certain device locations, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals are gathered if you enabled the functionality within our product configuration.
- Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.
- Gathering of IP address is used for our enhanced security.
Most mobile devices allow you to turn off location services, and we encourage you to contact your device manufacturer for detailed instructions on how to do that.
- How We Use and Share Your Personal Information
We do not share your Personal Information with unaffiliated third parties solely for their own direct marketing purposes. We will not sell your Person Information. Whatever the purpose may be – whether we share with service providers or other external entities – we only process and share your Personal Information to the extent reasonably necessary to fulfill your requests and meet our legitimate business and legal objectives. When we disclose Personal Information to external entities to perform support services for us, we establish by contract that they may access your Personal Information only for the purposes of performing those support services. We may also use what we know about you to potentially offer you other products and services in the future. We may combine your online information with information collected from offline or online sources, or information we already have. We may also use and disclose certain Personal Information to our affiliated companies and others for any purpose allowed by law.
Business Activities. We generally process and may disclose your Personal Information to others to:
- Process purchases at your request;
- Verify your identity or other fraud prevention measures and reporting obligations;
- Respond to your questions, complaints, or reviews of our services;
- Send you communications about a program or service, ads and promotions, electronic newsletters, or other notices you requested or offers tailored to you;
- Comply with applicable law, obey judicial orders, cooperate with law enforcement authorities, or prevent any suspected illegal activities;
- Help us run our business; or
- For any other everyday business purposes, such as product development and Site administration.
- What are the legal grounds for the collection, use, sharing and other processing of Personal Information?
Certain jurisdictions require the identification of the legal grounds for the collection, use, sharing, and other processing of Personal Information. We rely on the following legal grounds for the collection, use, sharing, and processing of Personal Information as described in this Privacy Notice:
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- Necessary to provide information or otherwise carry out the performance of a contract with you as an individual;
- Our legitimate interests, including:
- Performance of the contract with you;
- Implementation and operation of a group-wide matrix structure and group-wide information sharing;
- Customer relationship management and other forms of marketing and analytics;
- Fraud prevention, misuse of company IT systems, or money laundering;
- Whistleblower scheme operations;
- Physical, IT, and network perimeter security;
- Internal investigations; and
- Intended mergers and acquisitions;
- Compliance with legal obligations and/or defense against legal claims, including those in the areas of agriculture, energy, labor, social security, data protection, tax, and corporate compliance laws.
- Protection of the vital interests of any individual;
- Performance of a task carried out in the public interest or in the exercise of official authority vested in us; and
- Consent, as permitted by applicable law
Authorized Service Providers. We use other companies and individuals to perform certain functions on our behalf. Those functions include payment card processing, analyzing or hosting data on cloud-based servers, website support and design, and other companies that help us improve our products and services. We may disclose certain Personal Information to these companies and other individuals performing services in the United States or other locations where we conduct business.
Sale of the Businesses. If we sell all or part of our business, Personal Information may be transferred to the purchaser in connection with that transaction. We will use reasonable efforts to include contractual provisions that require the purchaser to treat your Personal Information consistent with the terms of this Privacy Notice.
Other Disclosures. We may otherwise disclose Personal Information as permitted or required by law, when we believe in good faith it is necessary for safety purposes, required for legal reporting, or to protect our legal rights or enforce our Site’s terms and conditions or any applicable rules, or to protect the rights of others. We may also disclose Personal Information to our auditors, legal advisors, or to respond to a subpoena. We may also aggregate information that we gather about you (e.g., online sales, traffic patterns) and provide these statistics to others in aggregate form.
You should expect that the recipients identified above are located inside or outside the European Economic Area (“EEA”). Recipients outside the EEA might be located in countries that do not offer an adequate level of protection from an EEA data protection law perspective. We will take all necessary measures to ensure that transfers out of the EEA are adequately protected as required by applicable data protection law. With respect to transfers to countries not providing an adequate level of data protection, we may base the transfer on appropriate safeguards, such as the EU standard contractual clauses, approved codes of conduct together with binding and enforceable commitments of the recipient, or approved certification mechanisms together with binding and enforceable commitments of the recipient. You can request a copy of the appropriate safeguards by contacting us as set out in the Questions section below.
Any access to your Personal Information is restricted to those individuals who have a need to receive or access this data in order to fulfill their job responsibilities. We may also disclose your Personal Information as required or permitted by applicable law to governmental authorities, courts, external advisors, and similar third parties.
- What Are Your Rights Concerning Your Personal Information?
Certain jurisdictions maintain local data protection regulations that confer certain data protection rights on individuals. We will address those rights as required by applicable laws. If you wish to exercise any of these rights, please contact us as specified in the “How to contact us” section below. If you have declared your consent regarding certain types of processing activities, you can withdraw this consent at any time with future effect. This withdrawal will not affect the lawfulness of the processing prior to the consent withdrawal. To the extent you’ve provided your consent and wish to withdraw it, you can contact us as stated below.
Pursuant to applicable data protection law you may also have the right to: (1) request access to Personal Information; (2) request rectification of your Personal Information; (3) request erasure of your Personal Information; (4) request restriction of processing of your Personal Information; (5) request data portability of your Personal Information; and/or (6) object to the processing of your Personal Information. Please note that these rights might be limited under the applicable national data protection law.
- Right of access: You may have the right to obtain from us confirmation as to whether or not Personal Information concerning you is processed, and, to request access to the Personal Information. The access information includes, among other things, the purposes of the processing, the categories of Personal Information concerned, and the recipients or categories of recipient to whom the Personal Information have been or will be disclosed. This is not, however, an absolute right, and the interests of other individuals may restrict your right of access. You may have the right to obtain a copy of their Personal Information undergoing processing.
- Right to rectification: You may have the right to obtain from us the rectification of inaccurate Personal Information about you. Depending on the purposes of the processing, you may have the right to have incomplete Personal Information completed, including by means of providing a supplementary statement.
- Right to erasure: Under certain circumstances, you may have the right to obtain from us the erasure of Personal Information concerning you, and we may be obligated to erase that Personal Information, as long as it is not required for legal or regulatory purposes.
- Right to restriction of processing: Under certain circumstances, you may have the right to obtain from us restriction of processing your Personal Information. In that case, your data will be marked and may only be processed by us for certain limited purposes. As we process and use your Personal Information primarily for purposes of carrying out the contract for services and in furtherance of our relationship, we have a legitimate interest for the processing which may override your restriction request, unless the restriction request relates to marketing activities.
- Right to data portability: Under certain circumstances, you may have the right to receive the Personal Information about you, which you have provided to us, in a structured, commonly used and machine-readable format, and you may have the right to transmit that data to another entity without hindrance from us.
- Right to object: Under certain circumstances, you may have the right to object, on grounds relating to your particular situation, at any time to the processing of your Personal Information by us, and we can be required to no longer process your Personal Information.
You also have the right to lodge a complaint with a competent data protection supervisory authority. To exercise your rights, please contact us as set out below.
- Cookies and Similar Tracking Technologies
Information Collected Through Technology. Information is also obtained in other ways through technology we deploy. Some of this information may be linked to you personally. In accordance with applicable law, we use and allow third parties to use essential and non-essential cookies, online tracking tools, web beacons, and similar technologies (collectively, “cookies”) on our Site. We process this information to help our Site function correctly, and better understand the needs of our customers.
Cookies on our Site generally fall into the following categories:
- Strictly Necessary Cookies: These are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas. These cookies are session cookies which are erased when you close your browser.
- Analytical/Performance Cookies: These allow us to recognize and count the number of users of our Site and see how those users navigate through our Site. This helps to improve how our Site works, for example, by ensuring that users can find what they are looking for easily. These cookies are session cookies which are erased when you close your browser.
- Functional Cookies: These improve the functional performance of our Site and make it easier for you to use. For example, cookies are used to remember that you have previously visited the Site and asked to remain logged into it. These cookies are session cookies which are erased when you close your browser.
Use of cookies. We advertise in a number of ways, including online through managed social media presences, and on other unaffiliated sites and mobile applications. To understand how our advertising campaigns are performing, we may collect certain information via cookies on our Site through our advertising service providers. The information we collect includes IP addresses, the number of page visits, pages viewed via our Site, search engine referrals, browsing activities over time and across other websites following your visit to our Site or applications, and responses to advertisements and promotions on the websites and applications where we advertise.
We also use certain information to identify new visitors to our Site, recognize returning visitors, advertise on other websites and mobile applications not affiliated with us, analyze the effectiveness of our advertisements, better understand our audience, customers, or other Site visitors, and determine whether you might be interested in new products or services.
Controlling Our Tracking Tools. Your browser may give you the ability to control cookies. How you do so, however, depends on your browser and the type of cookie. Certain browsers or browser plugins can be set to reject all browser cookies. If you configure your computer to block all cookies, you may disrupt certain web page features, and limit the functionality we can provide when you visit or use our Site. (e.g., we will not be able to provide you with searches that you have asked us to save). You can change your cookie settings at any time.
Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. These browser features are still not uniform, so we are not currently set up to respond to those signals.
Data protection laws in your jurisdiction may treat cookie use differently or provide you an additional right to opt-out of such cookie use. If you are a visitor to this Site, and have any concerns about our collection, or use of cookie information, contact us directly at privacy@algaenergy-intl.com.
- Security
The security and confidentiality of your Personal Information matters to us. That’s why we have technical, administrative, and physical controls in place to protect your Personal Information from unauthorized access, use, and disclosure. Despite our reasonable efforts, no security measure is ever perfect or impenetrable.
- Data Retention
Depending on the product or service, we will retain your Personal Information only for the period necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by a law that applies to us.
- How do we protect international transfers of Personal Information?
AlgaEnergy is based in the Kingdom of Spain but we have operations and servers located outside of the European Union (“EU”), including in the United States, Australia, Brazil, Greece, France, Italy, India, Japan, Mexico, and Turkey. If you are located in a jurisdiction that does not consider these countries to provide an adequate level of protection as your home country, cross-border transfer of your information is necessary for the conclusion or performance of a transaction that you requested, and for the establishment, exercise, and defense of legal claims. To the extent permitted by local law, your use of this Site or provision of any Personal Information constitutes ̶ where legally permitted ̶ your consent to the cross-border transfer of Personal Information and other activities identified in this Privacy Notice.
- Minors
This Site is not intended or directed to individuals under the age of 16, and we do not knowingly collect any Personal Information from minors, or knowingly track the use of our Site by children. If you believe we have impermissibly collected Personal Information from someone under the age of 16, please contact us directly at privacy@algaenergy-intl.com
- How can you contact us to update your Personal Information, file a complaint, ask questions, or send us comments about this Privacy Notice?
If you have any questions or concerns about this Privacy Notice or wish to correct or update your Personal Information, or unsubscribe from any updates you have requested, write to customer service using the following contact details. We will investigate your complaint, and use reasonable efforts to respond to you as soon as possible.
AlgaEnergy NA
Attn: Privacy Office
2852 Willamette Street, No. 411
Eugene, Oregon
USA, 97405
You may also find contact details here: www.algaenergy-intl.com/contact
- Changes or Other Updates to this Privacy Notice
We may amend this Privacy Notice at any time. If we make any material change in how we collect, use, disclose, or otherwise process Personal Information, we will prominently post an updated Privacy Notice on our Site. Any changes to this Privacy Notice will be effective immediately upon posting of the updated Privacy Notice or as otherwise required by applicable law. Where required to do so by law, we will seek your prior consent to any material changes we make to this Privacy Notice.